General FaqS

Below you will find the frequently asked questions and answers. Do you have any other questions? Contact us via the chatbox or visit our customer service page for further support.

What are Nano Cera products?

Nano Cera producten zijn geavanceerde coatings die gebruik maken van nanotechnologie om oppervlakken te beschermen en te verbeteren. Ze bieden uitstekende bescherming tegen vuil, water, UV-straling, krassen en andere invloeden.

What are some tips for optimal results?

Avoid direct sunlight and high temperatures during application. Always test the coating on a small, inconspicuous area of ​​the surface first to check for any adverse reactions. By following these steps, you will ensure maximum durability of your Nano Cera coating. Always consult the manual that comes with your product for specific instructions

How long does the Nano Cera Coating remain effective?

De duurzaamheid van de Nano Cera coating hangt af van het type product en de omstandigheden waaraan het oppervlak wordt blootgesteld. Over het algemeen biedt de coating langdurige bescherming die enkele maanden tot een jaar kan duren.

Can I use this on a previously coated surface?

Yes, you can use Nano Cera on a previously coated surface. Make sure the surface is clean and free of dirt and old wax layers before applying the new coating.

Are Nano Cera products environmentally friendly?

Ja, Nano Cera producten zijn ontworpen met het milieu in gedachten. Ze zijn vrij van schadelijke chemicaliën en dragen bij aan een schonere en veiligere omgeving.

What is the Money Back Guarantee?

Our 'No Satisfaction Guarantee' means that if you are not completely satisfied with your purchase, you can return it within 14 days for a full refund. Your satisfaction is our top priority.

How long should the coating be left on and how do I polish the surface?

Processing time: Let the coating work for a few minutes. Refer to the instructions on the packaging for the exact time. Buffing: Use a clean, dry microfiber cloth to wipe off excess coating and buff the surface. This will provide a glossy finish and help spread the coating for optimum protection.

Do I need to provide a reason for the return?

While we appreciate your feedback to help us improve our products and services, you are not required to provide a reason for your return.

How can I file a warranty claim?

To file a warranty claim, please contact our customer service and provide the purchase details and a description of the problem. Our staff will guide you through the next steps.

Do I need to keep the original proof of purchase?

Yes, please keep your original receipt or order confirmation. This is required to verify your warranty claim.

Is Nano Cera safe to use on all surfaces?

Yes, Nano Cera products are safe to use on a wide range of surfaces including cars, motorbikes, caravans, campers, and even indoors in kitchens and bathrooms. Please refer to the product information for specific areas of application.

How do I apply the Nano Cera Coating?

Shake: Shake the Nano Cera coating well before use to ensure even distribution of the active ingredients. Application: Apply a small amount of coating to a clean, dry cloth or applicator pad. Distributed application: Rub the coating evenly onto the surface in circular motions. Make sure the entire surface has a thin, even layer.

How should I prepare the surface before applying the Nano Cera coating?

Cleaning: Ensure that the surface is thoroughly clean. Remove all dirt, dust, oil and other contaminants with a suitable cleaner that leaves no residue. Drying: Dry the surface completely to ensure no moisture remains, which could affect the adhesion of the coating.

Where can I buy Nano Cera products?

You can buy Nano Cera products on our official website and soon at selected dealers. Visit our website for more information and a list of authorized dealers.

What should I do if I accidentally applied too much coating?

If you accidentally apply too much coating, simply wipe off the excess with a clean, dry cloth. Make sure to buff the surface well to avoid streaks and stains.

How can I use the 'Money Back Guarantee'?

If you are not satisfied with your product, please contact our customer service within 30 days of purchase. They will provide you with instructions on how to return the product and the refund process.

How do I maintain the surface after applying the coating?

Regular cleaning: Keep the surface clean by washing regularly with a mild cleaner. Avoid abrasive cleaners that can damage the coating. Repeated application: For long-term protection, you can reapply the coating every few months, depending on usage conditions and wear.

What is covered under the warranty?

The warranty covers manufacturing defects in materials and packaging. Damage resulting from improper use, normal wear and tear, or neglect is not covered by the warranty.

How long does it take for the coating to fully cure?

Drying time: Allow the coating to dry and harden completely. This may take several hours. Avoid contact with water, dust and other contaminants during this period.

Do you have any other questions?

Please contact us via chat box or visit our customer service page for further assistance.